Stanley Steemer Reviews

I was very very disappointed. The man doing the Job was fine, respectful and polite. But not happy at all with the job.. First they told me he would explain any extras, they got in the door with a price, then told me the Scotchgard would be taken out when they clean. Rescotchgard and Deodorize doubled the price. When done my rug was Soaking wet. He had water all over the hardwood floors we had to get towels to clean up. Never again, and never recommend.

I used Stanley steamer in cape cod. The man was rude, came in our house without a mask, when I said something, he went back and put on a ridiculous thin piece of cloth that was not a mask - this is in the height of covid. Only part of the carpet was cleaned and I am convinced the tech was on drugs. I was afraid to ask him to go back and finish the job...he was scary and very rude. I called 3 times to tell management if my experience but never received a return call.I would highly recommend you do not use them.

They did an "okay" job. But the constant upselling was horrible. And I have to pay extra for "deoderizing"? Isn't that what carpet cleaning is supposed to help do? The one technician was way more interested in trying to get me to pay for more services than doing the job itself. I will not have them back

Technician was very unprofessional. On the phone every 2 seconds and didn't pay attention to my crown moldings. Ran into them while texting

Stanley Steemer Jacksonville, FL, for duct cleaning was literally worst experience ever ! DON'T use them, they are NOT A/C techs ! Workers completely failed to clean lower side of A/C indoor coil, this and stirred up debris left in ducts following supposed duct cleaning caused musty smell in house and horrible allergic reaction. Told later that they had a camera that should have been used to insure ducts were properly cleaned, but it was broken during there service on my home, so that didn't happen, as evident later when A/C tech found a Lg. piece of foam Stanley Steemer left in master bath duct completely blocking airflow ! sheetrock dust all over master bed quilt (didn't cover), sheet-rock dust in bathroom (they washed down my sink)... no booties. Owner sent same crew back with little instruction after me discussing with him at length what had happened. Not enough room on this page to tell all they did/or did not do. Even tried calling Stanley Steemer Corporate 3 times with promise of call back. Never a response ! Would recommend Stanley Steemer to no one !

Solid company, good reputation. Not the cheapest but the best.

I gave it one star because I guess I had to give it something. The service was terrible!! The guy came out didn't even have the proper things to clean my ceramic tile and grout floor. Very unprofessional! Will never use Stanley Steemer again!

Just a little skimpy with the water in soiled traffic areas.